Job Vacancy In Perinthalmanna
![](https://nestmatrimony.com/blog/wp-content/uploads/2024/07/@reallygreatsite-1.png)
Job Vacancy: Call Centre Executive at Nest Call Centre, Perinthalmanna
Company: Nest Matrimony Call Centre
Location: Perinthalmanna, Kerala
Position: Call Centre Executive
Job Type: Full-Time
About Us: Nest Matrimony Call Centre is a leading customer service provider dedicated to delivering exceptional support to our clients. We pride ourselves on fostering a dynamic and inclusive work environment where our employees can thrive and grow.
![](https://nestmatrimony.com/blog/wp-content/uploads/2024/07/dream-job-4453054_1280-1-1024x682.jpg)
Job Description: We are seeking enthusiastic and customer-focused Call Centre Executives to join our team in Perinthalmanna. As a Call Centre Executive, you will be the first point of contact for our customers, handling inbound and outbound calls to address their inquiries, resolve issues, and provide exceptional service.
![](https://nestmatrimony.com/blog/wp-content/uploads/2024/07/@reallygreatsite-2-1024x1024.png)
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional manner.
- Address customer inquiries and resolve complaints efficiently.
- Provide product and service information to customers.
- Maintain accurate and detailed records of customer interactions.
- Follow up on customer calls where necessary.
- Meet performance targets and call handling quotas.
- Collaborate with team members and contribute to a positive team environment.
Requirements:
- High school diploma or equivalent; further education or certifications in customer service is a plus.
- Proven experience in a call Centre or customer service role.
- Excellent verbal and written communication skills in English and Malayalam.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle stress.
- Proficiency in basic computer applications.
- Flexibility to work in shifts, including weekends and holidays.
![](https://nestmatrimony.com/blog/wp-content/uploads/2024/07/Call-Centre-Executive-1-1024x1024.png)
What We Offer:
- Competitive salary and performance-based incentives.
- Comprehensive training and development programs.
- A supportive and inclusive work environment.
- Opportunities for career growth and advancement.
- Health and wellness benefits.
How to Apply: Interested candidates can send their resume and a cover letter to [[email protected]] with the subject line "Application for Call Centre Executive – Perinthalmanna". Applications will be accepted until [31-12-2024].
Contact Us: For more information about this position, please contact us at [9747943555] or [[email protected]].
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![](https://nestmatrimony.com/blog/wp-content/uploads/2024/03/png-clipart-app-store-google-play-apple-apple-text-logo-removebg-preview-2.png)