Job Vacancy in Malappuram
Job Vacancy: Call Center Executive
Company: Nest Matrimony
Location: Malappuram, Kerala
Position: Call Center Executive
Job Type: Full-Time
Salary: Competitive and commensurate with experience
About Us:
Nest Matrimony is a leading customer service provider committed to delivering top-notch support and solutions to our clients. We are looking for enthusiastic and dedicated individuals to join our team as Call Center Executives in Malappuram.
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional manner.
- Address customer inquiries, resolve issues, and provide information about products and services.
- Maintain a positive and empathetic attitude towards customers.
- Ensure customer satisfaction by providing excellent service.
- Update and maintain customer records in the database.
- Collaborate with team members to achieve targets and improve overall performance.
Requirements:
- High school diploma or equivalent; higher education is a plus.
- Excellent communication skills in English and Malayalam.
- Previous experience in a call center or customer service role is preferred.
- Strong problem-solving skills and the ability to think on your feet.
- Ability to work in a fast-paced environment and handle stress effectively.
- Proficiency in using computers and various software applications.
- Flexibility to work in shifts, including weekends and holidays if required.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and career advancement.
- Competitive salary and performance-based incentives.
- Comprehensive training programs to enhance your skills.
- Health and wellness benefits.
- Employee engagement activities and recognition programs.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter explaining their suitability for the role to [email protected] with the subject line "Application for Call Center Executive - Malappuram."
Application Deadline:
Applications must be received by [31/12/2024].
Join Nest and be a part of a team that values excellence, innovation, and customer satisfaction. We look forward to hearing from you!
Nest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
