Job Vacancy in Thrissur
Are you a skilled communicator with a knack for building relationships over the phone? We’re on the lookout for talented individuals to join our team as Tele calling Executives. If you’re enthusiastic, persuasive, and ready to take on a new challenge, we want to hear from you!
We are An established Keralan marriage directory, Nest Matrimony, which provides complimentary matchmaking services. We work hard to unite hearts and create enduring connections with our committed matrimonial service. Being one of the first and largest Kerala marriage matching services, we have millions of profiles of Kerala brides and grooms from different districts. Our team is dedicated to providing Team Collaboration, Innovation Continuous Improvement, Results-Oriented Culture. As we continue to expand our operations, we’re seeking dynamic individuals to join our tele-calling team.
Responsibilities:
- Conduct outbound calls to prospective customers from provided leads or databases.
- Introduce our products/services to potential customers and explain their benefits.
- Engage with customers to understand their needs and address any questions or concerns.
- Follow up on leads and inquiries generated through various marketing channels.
- Maintain accurate records of customer interactions and update databases with relevant information.
- Meet or exceed daily, weekly, and monthly targets for call volume and sales.
- Collaborate with the sales team to identify opportunities for upselling or cross-selling.
- Provide feedback to the marketing and sales teams based on customer interactions.
Requirements:
- Excellent verbal communication skills and a pleasant phone manner.
- Proven experience in telemarketing, sales, or customer service preferred.
- Ability to engage with customers and build rapport over the phone.
- Strong negotiation and persuasion skills.
- Good organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in basic computer applications and CRM software.
- Flexibility to adapt to changing priorities and targets.
- High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing support.
- Opportunities for career advancement and professional development.
- Friendly and inclusive work environment.
- Chance to make a positive impact and contribute to the success of our company.
